Owners for 42 years
12 attentive employees
In business for 79 years
Our hardships often define who we are. Following a car accident which temporarily confined him to a wheelchair,Denis Tremblay took some time to rethink his priorities and values. A year after the accident, Denis committed himself, in both body and mind, to a passion project: revamping and owning a grocery store on the decline. He had a clear goal of making this “family project” into his biggest success.
A larger-than-life energyUpon entering Denis and Jean-François’s store, you immediately feel at home. The employees are just as warm and welcoming as the owners. As Denis says, “If you’re a good boss, you’ll have good employees.” His son and co-owner,Jean-François, has an equally positive attitude and assures that everyone feels this energy as soon as they walk through the store doors.
More so, their trademark smile allows Denis and Jean-François to create genuine connections with their customers.This is just another example of how Denis and Jean-François are always willing to go the extra mile for those they consider friends. As committed owners, they are ready to put in the work to make sure their customers are happy.
Keeping community interests at heartWhile customers are their main concern, Denis and Jean-François’s community involvement extends well beyond the store walls. Aside from organizing fundraising activities for the Société Saint-Vincent-de-Paul and Patro Laval, the Tremblays never hesitate to help out young students from a nearby school. For them, a tight-knit community is a healthy community! The Tremblay family is so well known in the neighbourhood that wonderful things often happen in their grocery store.These moments are a true reflection of the ties that unite the grocers with their customers. “We’re so close that a regular customer once came in on his wedding day to get help knotting his tie!” Denis was visibly moved by the chance to take part in this momentous life event. It’s something he’ll remember forever.
Community comes firstFor Denis and Jean-François, maintaining close relationships with their customers means far more than simply learning their name or making small talk at the checkout line. It also means helping out with everyday life. If a customer needs salt to de-ice their driveway, for example, Denis and Jean-François are quick to give them a product discount. “We want to be here for them when they need us, even if it’s just to lend an ear.” 850 square feet added during their expansion.
- 750hot dogs eaten during the most recent “hot dog party.”
- $2,950 donated to the Société Saint-Vincent-de-Paul, the neighbouring school, and Patro Laval.
- 1977: the year Denis became the owner.